• Beachfront location
It’s right on the main street of Kuta (Jalan Pantai Kuta) and it’s attached to the Beachwalk, one of the few malls in Bali. Everything you need for your trip is pretty much available in this Kuta-Legian area: the beach, the shops, the restaurants, the spas, the clubs, souvenirs, surfing, you name it! Perhaps the only thing you can’t really get in the area is cultural sightseeing (watching drunk Aussies in Bintang tees mucking about in Legian does not count!).
• Spacious room with nice modern furnishings
• The Suite room comes equipped with a very cool espresso machine
• Fancy bathroom amenities
• Reliable WiFi in-room
• The best spot in Kuta for sunset watching, as evident below:
• The infinity pool on the second floor also provides the perfect spot for watching the sun go down
• Good breakfast, with an extensive selection
• Free valet parking
• Great hospitality, as expected of any hotel under the SPG group
The hotel’s location is both an advantage and disadvantage. It is technically a beachfront property in Kuta, but access from the hotel to the beach requires crossing over the road and as you may already be aware of, Kuta is definitely not one of the nicest beaches in Bali. If you’re looking to spend time on a quieter and more pristine beach, you’re best off staying at one of the SPG resorts in Nusa Dua. I actually try and avoid Kuta whenever I’m in Bali, as the traffic annoys me a lot (I get enough frustration from Jakarta’s traffic). Having said that, accessing the hotel by car can be especially annoying because it’s nearing the end of a long and often very congested one-way street.
• Layout is a bit odd
In truth, if you get an Ocean View Suite on the second floor, you hardly can see the Ocean. Instead, you’re more likely to see people walk past your room, especially with the infinity pool being on the same floor. That meant I had to close my curtains throughout my stay for privacy.
• No en suite bathroom in the Suite Room
For a hotel that was built from the ground up, I don’t understand why they didn’t think of designing en suite bathrooms for their suites.
• A very nice infinity pool, but…
It’s not very big and it’s the only one on the grounds (the Pullman Bali Hotel down the road has at least 2, in comparison).
• No Club Lounge
For a Category 4 SPG property, it’s surprising they don’t have a Club Lounge and to me that is a big let down. It’s also my understanding that SPG Platinum members would normally get a complimentary continental breakfast for 2 persons on top of the bonus Starpoints; but since the Sheraton Bali Kuta Resort doesn’t have a Club Lounge, Platinum members would have to choose between the 2 welcome gifts upon check-in (or a 3rd one, which is a local gift).
Overall, a good new hotel with a lot of potential; it’s in a perfect location if you’re planning on spending most of your trip in the Kuta – Legian area. I’m happy to comeback, but I think I’d rather check out other SPG properties on the island.